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I have upgraded the CRM to version 9 on premise.
After many issues, CRM opens but I am not able to load the opportunity, quotes ,order, invoice, competitor, sales literature pages in CRM.
The error is as follows :
Invalid Recipient Type
In Event viewer the error on quote say : 'RetrieveMultiple' method does not support entities of type 'quote'
Other entities works normal.
Any help is appreciated.
Based on the error message we were able to understand that other customers are affected by the same issue, however this is still being investigated.
Could you please open a service request with Dynamics 365 support team, https://admin.powerplatform.microsoft.com, refer this thread and the following number, 147951518, as this will help the engineer that will work with you.
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