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I have a client who doesn't allow internet facing access to their CRM environment. They require a VPN or being on the company network. We want to enable the Dynamics CRM App for Outlook. We are at the step where we have confirmed mailbox activated and tested. This company doesn't support claims based authentication through ADFS.
How do we get CRM to believe it is in a IFD scenario so that the App configuration options display on the CRM server? Running CRM 2016 (8.2.3) .
Thanks for reaching out on the Community forums. Currently, IFD has to be enabled to use the Dynamics App for Outlook. docs.microsoft.com/.../deploy-dynamics-365-app-for-outlook.
An option would be to use the full Dynamics 365 Outlook Client. www.microsoft.com/.../details.aspx. IFD is not a requirement for the Outlook Client.
The full client is deprecated now and runs really slow in many environments including this client's. The app provides the functionality we need.
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