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I want to upgrade CRM 2011 On prem to dynamics 365 online version. What i know that it requires sequential upgrade to crm 2013, crm 2015, crm 2016 and then dynamics 365 online. Here is my one doubt
Can i go to crm 2011 on prem to crm 2013 online directly then go to 2015 online and crm 2016 online and then dynamics 365 online. Or i need to
Move from crm 2011 on prem to crm 2013 on prem till crm 2016 . And last jump in online i.e dynamics 365 version 9.
Can i also have any document how to perform this upgrade considering that my crm 2011 on prem is in production.
Thank you for writing to us.
The movement from CRM 2011 to Dynamics 365 will be a big one and it will be time consuming .The timelines may vary depending upon the kind of customizations ,utilization of custom code present in your organization and the amount of data that exists and sometimes it may go anywhere between 6 months to a year . however this is a very good decision and a decision for the future.
As of now there is no CRM 2013 or 2015 online that exists . All the CRM online organizations are at one Version - (Version 9) so unfortunately we would have to take the On premise route of upgrade to Dynamics 365.
So the Option for us would be to Go to CRM 2011-2013-2015-2016- Dynamics 365 and then to Version 9. There is much information available around the migration however looking at your specific ask we can take the below approach.
The below steps are a high level and may be tedious to follow considering labor and cost implications . however this is a recommended approach and I would suggest to do the same. See link
You can have a look at the below link which is a documented procedure about things to take care of
Also for informational purposes you can glance through the below link
Now Movement to Online - This essentially can be thought about in two parts
You can have a look at the link below
Dynamics 365 Tutorial: Migrate Dynamics 365 on premise to Dynamics 365 Online
Additionally with the use of Lifecycle services one can move the database to cloud see link.
Please let me know if you have any other questions around the above. Please mark my answer as verified if you found it helpful.
Dynamics CRM support Engineer - Customer Engagement
Thanks Bhartendu for your valuable input. I have mostly worked on implementation project. It is my first migration project, so I have some more questions.
I will follow below steps , please see if it is correct or not.
I will set up a new environment with crm 2013 server and import my organization solution (crm 2011) here and do the required changes.
I will follow the same process till I reach to dynamics 365. Now I would have my dynamics 365 version solution ready.
But here is one doubt I am having. How would I move my dynamics365 new solution to my production instance. And how would I update my crm 2011 production instance to dynamics 365 version. Do the updates still available for crm 2011 to update to crm 2013, crm 2015 and dynamics 365. How these update process work? Please bear with me
Dynamics CRM support Engineer - Customer Engagement/PowerApps/PowerAutomate
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