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After frantically googling anything I could find to solve an issue. I wanted to provide what I found out as well as maybe inquire as to why this is happening.
I am using the new Qualifly Lead experience that came out in the Oct 2019 update. I did find that when I used an existing Account and Contact and tried to qualify a Lead I got a BPF Error the error was "A record was not created or updated because a duplicate of the current record already exists." I thought this was strange but I narrowed it down to the duplicate detection rules. Specifically, a rule that related to Account and Identifies a duplicate based on Account name (looking for an exact match). This was what was generating the error in my case.
I am honestly not sure why this is happing but I wanted to potentially help someone out who was struggling to find out why I kept getting this error. If anyone has any insight into this let me know, it is possible my duplicate detection rules are too strict.
Hello Partner, Greeting !!This is by design.
Regards,Mohamed Sanuj Basheer
you could temporarily disable duplicate detection on Create/update of record by changing duplicate detection settings ..
even after disabling if you are getting error then some other workflow/plug in is causing this issue..... if you do not get an error then it is duplicate detection and may be changes rules for duplicate detection to get around this problem..
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