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On the order or quote form a user sets the bill to and ship to addresses on a dialog that contains a lookup control (address lookup.) In general, lookup controls have the annoying feature of "remembering" recent choices that can be disabled. On a regular form you can check a box that configures the control to stop it from happening. How can I stop the Look Up Address dialog's lookup control?
This is especially problematic because users can add another customer's address to this customer's order.
Can you please drop a suggestion for the same at experience.dynamics.com/.../ . The OOB dialogs are not customizable hence the ask may NOT be possible in Classic UI, same should be in UCI, but you may cross verify. Although am not thoroughly well versed with this functionality here hence the dialog, however based on the criticality of your functionality you may consider to evaluate the feasibility of bringing up your own custom dialog using Xrm.Navigation.navigateTo(pageInput,navigationOptions).then(successCallback,errorCallback); and a webresource along latest web api calls Xrm.WebApi.online.execute(request).then(successCallback, errorCallback);
D365 Customizations Support Engineer
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