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I have a view on Queue Items.
View to show columns from the object of Queue Item.
Example - I have an email, which is in a Queue. Which means this email is a queue item object. I am looking to show subject, from and To of the email in queue item view.
When I created view from the advance find, it is showing data in all the columns, but when viewing from Queue Item view it is not showing data in From, To columns.
This is the view when looking from Adv Find
This is the view looking from queue item view
Also when I export records from queue view, i can see data in all columns in excel sheet.
Looks to me a display issue. Is it a product issue or something else.
It's a known issue in the current online environment.
It will be fixed in APAC/OCE/GBR this weekend and it will be fixed in EMEA(crm4) next weekend.
Please use Legacy Web Page to check the queue item as workaround.
Thanks for the update.
Has this been released?. Still I can see same issue.
There was some delay on the release.
APAC/OCE/GBR will get the fix this weekend on March 13th.
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