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I want to open Contact page when clicked from Customer Search page in a new tab.
For both Hosted Controls below are the Configurations,
Customer Search (From where I will click on contact record)
Note: I am opening Dashboard and from there I navigate to my customer search page and from there when I click on a customer it should open in a new tab.
The Customer Search hosted control is hosting a CRM Dashboard and the reason for using above configuration is because I am also opening an external application as a pop window in one of the button click which is not possible if i keep the configuration as CRM Page. Hence, I am using CCA Hosted Application.
Contact Page: (My Destination tab where I want to show customer information in a new tab)
My Windows Navigation Rule Settings are as below
These are my configurations. And unfortunately the contact page opens in the same tab. I want to display it in different tab.
I am using CRM 8.2
Hi, firstly using CCA application is unsupported now... You have to get rid of this.
Use WNR with inpage navigation instead of popup.
Hi Thanks for your reply.
Firstly as i told you I am hosting another external application inside my CRM page and some of its features works only with CCA hosted control so for this reason I am using my CCA hosted application. Those features does not work with Standard Web application or CRM Page configurations.
Secondly, i will try changing it to Inplace instead of popup but still my problem is Navigation rule never gets fired
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