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I have a solution upgrade to an existing solution. When I click to 'Apply solution upgrade' I receive an error: processtrigger With Id = <guid> Does Not Exist. Some google results have said it might be about business rule scope but I have select it to 'All Forms' as suggested which still does not work. I cant find a record of the guid anywhere in the database meaning I cant update the solution to delete unnecessary fields. Any clues??
Thank you for your post on the forum.
Is your organization is onpremise or online?
The workaround that you mentioned with select the business rule to "All forms" is related to CRM 2016 onpremise i think.
you can find it here:
Let us know what is the version of your organization.
Thanks so much for your response. My version is CRM 2016 on premise RTM (184.108.40.2068 I believe). I was able to import the solution but when I clicked 'Apply solution upgrade' I would get the error almost immediately into the process. I deleted the upgrade solution, went back to my development enviroment and changed every business rule to have a scope of 'All forms' (only one of them wasn't) but this didnt make any difference. I only got a different GUID in the error message.
Unfortunately, XRMToolbox didnt work for me; even though I could connect to my organisation, everytime I tried to import the upgrade solution it just said 'Solution not found' or something similar.
You need first to understand which process trigger is that and where do you have it in place.
In theory the processtrigger with id... does not exist points to an orphan record, but it depends on its callstack, if you have something there to help you understand where had it been taken from it will be even better, otherwise the alternative is below.
The best recommendation I can provide for now is find a script online to search for a GUID in all tables, there are plenty available, the important thing is that should return all results and search for that GUID in the affected organization Database.
Once you have results you can decide what to do with it.
If you can not find any result and you are sure there should be at least one try to perform IIS reset, maybe the cache is the problem, I've seen this happening years ago and at the time asking my mentor he pointed to the cache on IIS level.
Keep in mind IIS reset has a small impact until the IIS is back online for your users, usually this impact won't exceed a couple of seconds.
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