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Community QuestionHelloWe are planning to do a CRM upgrade from CRM 2011 On-Premise version to Dynamics 365 Online. I would like to ask a high level question in terms of the upgrade path.Do we have the option to move from CRM 2011 On-Premise to CRM 2011 Online and then upgrade all the way through the cloud (2011 online --> 2013 online --> 2015 --> 2016) to 365 online? ORIs it the only way i.e. upgrading from CRM 2011 on-prem to 2013 on-prem -->2015 on-prem--> 2016 --> 365 on premise and then to 365 online?Will be helpful if you can advise me on this please? And I am trying to find a documentation from Microsoft on this to make a confirmation and provide that to the business please.
I dont think you can get an online dynamics 2011 anymore. So yes the option is to move sequentially.
Another option I can think of is - you can directly provision a dynamics 365 online and move all your customization directly there ( ofcourse there will be alot of compatiblity in terms of component, script etc would occur)
and then you move your data by using tools like SSIS, Scribe etc.
You might also wanna check www.microsoft.com/.../fasttrack --> if you have 250 + users , microsoft will help you onboard to online 365.
I dont think there is documentation you will get which talks about this in specific. All we can do is hear people experiences and ideas or work directly with Microsoft.
To clarify, there is no way to perform the migration without the help of Dynamics 365 developers. All options will require the adoption of existing customizations and code for Dynamics 365 Online.
So, if you are going to migrate to Dynamics 365 Online, there are a few options for you:
1. Regarding the article: docs.microsoft.com/.../microsoft-fasttrack-dynamics-365
If your organization has a combined annual adjusted revenue of $300,000 or more, then you will be eligible for FastTrack, and basically, Microsoft will help you to get updated and move to online directly from your current version (2011). Of course, it could require developers' involvement from your side to solve the compatibility issue during the upgrade process with Microsoft.
2. If your organization is smaller, perhaps you might require assistance.
Contact me via Li for more details.
Stages of the process:
- Migrate/re-create your customizations, custom code, reports, etc. to Dynamics 365 Online
- Migrate all data from the existing environment to Online (you continue using the existing system)
- During some weekend migrate delta (only changed data)
- From now you will start using a new Online environment.
3. Perform the same involving your developers.
P.S.: Online Migration process by upgrading On-Prem environments to the latest version is usually not needed and is just a waste of time and resources until it is done by FastTrack.
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