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We have been using the COM addin for years and its worked.
We are preparing to swap over to the App which isn't a COM addin.
However having tested it, it just seems to add a useless Dynamics Pane button which when clicked opens up information about the current email I've clicked on.
The COM addin was a seperate window which had everything on it so I could navigate easily through stuff, it looked exactly the same as the web version.
The New Dynamics Pane button does nothing, it has the buttons Home, Recent and Dashboard, dashboard just bring up the persons details (on the email)
Home does the same thing, nothing actually happens.
How do I get to all of the CRM stuff? I should be able to see courses, products,
If you want to see your products in App for Outlook, it is possible.
Please refer to the steps.
1.Go to Dynamics 365 Advanced Settings->Customizations->Cusstomize the System->Model-driven apps->App for Outlook.
2.Add the entity you want into this app. For example we added Product.
3.Open the Site Map settings and add the product into sitemap.
Save and publish.
Then we go back to App for Outlook, and below the Dashboard, we could see the Product here.
You could also refer to this doc for more details.
Hope it helps.
Those steps look very promising Leo, I'll give it a go in the morning, thank you for sharing the knowledge.
I'll mark your post as the super answer most likely in the morning too :)
Thanks for your recognition.
Did you resolve your issue? If my answer helped you, please mark my answer as verified so that we could help other users with similar issues.
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