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We have a rollup field that is finding the last date of activity and showing it on the Account. It seems to be working for 90% of all the accounts in the system but the other 10% just doesn't. I can force the recalculation and it works just fine. If I put in an activity and then close it out, then it seems to start working again. The status (1) and update time (today) all seem to be fine. All the other rollups seem to be fine through the system.
I'm just at a loss here and any help would be appreciated.
I see that you mentioned that the rollup appears to be incorrect only for some specific records and that recalculating it manually solves the issue.
Because the Rollup fields are recalculated automatically not on change but periodically over every X hours I think it might be worth checking whether the activity in question was added after the last recalculation of the activity. You can check this by going to the System Jobs and doing some filtering to get the Rollup recalculations for a specific entity. For example here I have filtered by all the rollup calculations for the Quote entity and you can see that the calculations are performed every 1 hour.
You can find more details in the docs here Define rollup fields | Microsoft Docs and specifically on the considerations section. Overall the logic of the rollup seems to correct and I would expect it to behave properly.
Hope this helps!
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