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i'm trying to find the 'add existing contact' form (if any) in order to remove the annoying/confusing 'view recent items'.
I'm referring to the 'quick lookup' form which opens from the Account form under contacts. You select the ellipses and choose 'add existing contact'.
i'm not sure if there is a form for this lookup or how to remove the recent view items.
Its easy to remove this option from lookup directly on a form - if you can find the form...
The form in question is called the "Dialog for Lookup more records" and it has a formid= 0a66deff-4b46-4ea6-8909-ff19cd389dc8. Unfortunately this form is not customizable so I do not believe there is a supported way of disabling the MRU list on this form.I suggest you raise an Ideas request asking that this be made configurable in the future.
I will raise this with MS
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