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I received one requirement from CX where In Account entity, I want to show Account Activities as well as related entities activities such as Contact, Case, Contract(custom entity),lead, opportunity, order, Instrument(custom entity) in a subgrid.
The above given entities are related to Account and having (Account 1:N relationship).
I tried this using plugin but it has not worked as expected. I used "RetrieveMultiple" message. Do I need to change the approach or any suggestions on this?
You can do this by using connections instead of relationships.
Maybe this will help:
You can refer to the Map My Relationships product which does a similar job of showing all the related records in one place.
To know more about Map My Relationships please follow this link.
Hope this helps,
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