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We are facing the problem while saving the records in Case entity (only in case entity) on Dynamics CRM on-prem version 8.2 (take 3-5 minutes) ,
is there any suggestion, please??
Do you have any synchronous plugins or real-time workflows that handle create event of the case entity?
Is there an asynchronous process that is waiting for resources?
Is there SLA assigned to the case ?
Please provide additional information
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