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We use a toolkit provided by Alithya (previously Edgewater) to connect to our D365 (CRM) online instance. This toolkit processes queries from NAV2017 on-prem and uploads the data to D365. The toolkit connection uses an Office 365 user account to make the connection and recently started failing. We are receiving the below errors in the log file. The O365 account making the connection is able to log directly into the D365 portal without any issues.
2021-06-21 07:00:46,178 [1 ] INFO - Authenticating (CRM)2021-06-21 07:00:47,194 [1 ] ERROR - Unable to contact CRM Discovery Service at dev.bbbbb.crm.dynamics.com/.../Discovery.svcSystem.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'dev.bbbbb.crm.dynamics.com/.../Discovery.svc. ---> System.Net.WebException: The remote name could not be resolved: 'dev.dukal.crm.dynamics.com'
2021-06-21 09:54:41,024  INFO - Error connecting: You do not belong to any CRM organizations on the specified server.2021-06-21 09:57:12,307  INFO - Authenticating (CRM)2021-06-21 09:57:13,775  ERROR - Error authenticating to CRMSystem.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: Authentication Failure --- End of inner exception stack trace ---
Has anyone encountered these issues recently?
I've noticed discussions around Microsoft deprecating some services regarding connections between NAV & CRM but not sure if this is related.
Thanks in advance for any assistance.
As far as I understood Microsoft started to turn off discovery services - powerapps.microsoft.com/.../
That is why you started to get errors.
Correct. The Regional discovery services were deprecated in North America on 6/15.
Important changes (deprecations) coming in Power Apps, Power Automate and customer engagement apps - Power Platform | Microsoft Docs
If you do need an extension for fix code to use Global Discovery services, please open up a Microsoft Support case and we can extend the RDS to 6/30.
you should also contact the company and see if they make an update to the toolkit you are using
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