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When a contact is created in Dynamics365 after a tracked email already exists in the system with the same email address, the email does not resolve the 'from' field to link to the contact record.
Is there a way to automate this process?
Presumably it would just involve the same logical process that runs when a new email is received from an email address that belongs to an existing contact. In this instance the 'from' field resolves and links to the contact upon receipt.
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