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app.js?v=1.4.2799-2106.3:2672 [storage] Error Messages:
1: *** With Id = *** Does Not Exist
at K (https:// (***.crm.dynamics.com/uclient/scripts/app.js?v=1.4.2799-2106.3:2675:407)
at new u (https://***.crm.dynamics.com/uclient/scripts/app.js?v=1.4.2799-2106.3:1897:1299)
Call stack hash: 0
My team has spent a few days trying to trace this error, and now I'm asking for your help.
We've checked all our web resources and disabled all event handlers, but all to no avail.
If you were on my team, where would you look?
Can you please check the ribbon customizations and if you have installed any additional solutions? Did you try to see if there are any embedded web resources on your form? As a troubleshoot step did you try to create an empty form to see if the error is still present in a vanilla form.
Thanks Mauro. This is the only form where the error is logging. I've looked through our web resources at each function being called when the form loads, but there are no other onload functions using this particular parameter.
My initial hunch after checking web resources was to check the ribbon using Ribbon Workbench, but I'm a little lost as to how I can find out which particular ribbon is being used by this form. Is that something you might be able to assist me with? Thanks for your help.
Is this error when open any records for this entity?
if this what happened , so you will check the on load functions (and you said that you did that) and as Mauro mentioned you should see the ribbon workbench.
I assume you have a solution for this entity , so go to ribbon from (Setting --> Solutions) then you will see the ribbon button in the above of this page
Or open the XrmToolBox then open the ribbon workbench plugin
After that open your solution within ribbon workbench
Giving tips on how to approach a ribbon from here might be difficult. I can give you some pointers:
- Download XrmToolBox, look for the plugin ribbon workbench
- In your Organisation create a solution with only the entity that is giving you problems, don't add the metadata
- Load the solution on in the Ribbon-Workbench
- You will see multiple layers of ribbon, you are interested in the form ribbon (is the one that renders when you open the form)
Please refer to this article to run the command checker if you can: https://docs.microsoft.com/en-us/troubleshoot/power-platform/power-apps/ribbon-issues
Is this error when open any records for this entity? YES
if this what happened , so you will check the on load functions (and you said that you did that) and as Mauro mentioned you should see the ribbon workbench. DONE
- searched entire codebase for anything using the entity field referenced in the 404 http request error
- disabled all onLoad events for entity form
I'd like to start the process of filing an external bug with Dynamics. Does anyone know how to report an issue?
within the https://admin.powerplatform.microsoft.com/ on the left hand side, Help + Support you will be able to open a ticket to Microsoft.
Mauro De Biasio
Business Applications communities