Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
It may probably be a silly question but I have been asked to modify the standard "All activities View" where basically all the activities are listed (appointments, phone call and so on).
We added a relation in the "Phone Call" form that is named "Call to" and basically is just a lookup to a contact that has been or will be called. They would like to add a column to the "All activities" view where, if it's a phone call, it would show which was the contact to call.
But when I try to add the column the related entity does not show up...any reason for that? If instead I try to modify the "All Phone calls" view it works fine, so the relation is working properly.
Thank you in advance for your patience
Activity (ActivityPointer) entity is just a container which has all the entities like Email, Phone call, Appointment entity etc. You need to have a N:1 relationship from Activity entity to Contact entity in order to show a column in All activity view.
In this case, you have a N:1 relationship between Phone call and Contact, not on Phone call and Activity(also called ActivityPointer).
You can't create relationship with Activity (ActivityPointer) entity hence this is by-design, you won't be able to show a lookup column which you have added on Phone call entity.
Support Engineer - Dynamics 365 CE
So there is no real solution to my problem, right?
Business Applications communities