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Whenever I hit the Share button in the email record there is nothing happening. Is this normal? because I could not find a msft documentation to back this. I have tried using the same functionality on other Activities such as Phone Call and Appointment and they seem to work normally. I have given Org level permission to Activities security role. Thanks
Please clear your browser cache to have a try.
And please check whether have you customized this button in Ribbon Workbench?
not is not normal.
The "classic" CRM share form should be pop up.
Did you already checked if any error occurs client side? (I mean opening broser dev tool with F12 anche check console or network).
Moreover could you test if it works using a user with system administrator privileges?
Yes, I have tried it using a system administration privilege but still dont work. even in my demo environment.This is what I caught in the Console upon clicking the share button.
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