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I tried to create phonecall from phone call activity only. I cannot see the number population there but we can find contact number when we open that particular Contact/Account record. However When i manually enters number
and tries to create a call, Iam getting an error.
Error message is :
Any pointers on this
I tried the same but i am not getting this error.
Hard to reproduce.
I tried below steps to check the issue.
1. Create Phone Call record
2. Added the number and click the Call icon
3. Quick create form opened
4. along with quick create form i get windows options to select the software(like Skype for business ) to make call.
One point i have faced that whenever we click the Call icon to call on the entered number then quick create form opened.
I guess for this we can look for some custom approach like PCF.
Business Applications communities