I'm creating an email using the @odata.type "Microsoft.Dynamics.CRM.email.    The format of the email in the description field in CRM is this:

Dear customer,

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur efficitur nulla eget lacus volutpat dignissim. Nullam sed dolor eu nibh ullamcorper ornare. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Maecenas et tincidunt elit, eget mollis nisi. Sed vel mattis dui. Donec id sapien sed lorem accumsan tristique pulvinar in libero. Aenean pretium turpis ac metus maximus, vitae consequat elit tempus. Nam ac magna vulputate, dictum augue eu, consectetur justo.

Sincerely,

Customer Service

 

However, when a user receives the email, it looks like this:

Dear person,Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur efficitur nulla eget lacus volutpat dignissim. Nullam sed dolor eu nibh ullamcorper ornare. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Maecenas et tincidunt elit, eget mollis nisi. Sed vel mattis dui. Donec id sapien sed lorem accumsan tristique pulvinar in libero. Aenean pretium turpis ac metus maximus, vitae consequat elit tempus. Nam ac magna vulputate, dictum augue eu, consectetur justo.Sincerely,Customer Service

I've injected HTML into the description field, but it doesn't work.  Is there a setting or parameter I need to format the email as shown in the original example?

Thanks