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I have a CRM workflow that sends an email (email template). The email gets the dynamic content from a field within the case form (Created On field). The users are worldwide so they have set the date format set within their personalization settings.
However, I have a user where although their personalization settings are set according to their country (dd/mm/yyyy) the email is being sent in mm/dd/yyyy.
I have tested this out myself but the formatting seems to be fine and set to how I want it to be.
Are there any ideas please? (non-code related)
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When it comes to working with dates, you'll find many different opinions on how they should be formatted. Date formats can vary from system to system and see on-site offmetro.com/.../ for even among departments within one company. However, there are some commonalities that you can use as a guideline when formatting the date field in your
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