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We have integrated and configured Dynamics 365 App for Outlook. We have created a quick create form for the custom and system entities. Also, we have configured the business rules in the Quick Create form. The business rule is working as expected when I open the Quick Create form from the Dynamics 365 App for Outlook, however, when I open the same quick create form from the Outlook app then the business rule is NOT working.
Can anyone suggest what could be reason of this issue?
Can you please set the Business Rule scope to Entity and check.
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Thanks for the response.
I have already tried, but in that case also it's not working.
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