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This is the first time i am configuring CRM.
I want to add some fields to Case entity in CRM 2011.
Fields - TO and CC (similar to what we have in an email.)
After visiting the page Settings > Solutions > My Solution > Entities > Case > Fields > New it gives me a pop up to create a new field. In the Type of field i have different values but "PartyList" is not present.
Is it possible to add the PartyList data type to a new field?
If not, which is the best way to add the fields?
Unfortunately it is not possible to add the PartyList data type to a field. As it sounds like you would like to store Email Addresses in this field, I would recommend setting the field type to a value of "Single Line of Text". This is the same field type value that CRM uses by default for all of its Email Address Fields.
I hope this helps answer your question.
CRM Support Engineer
Business Applications communities