Is there a way to have many queues, for example, and then allow the users to REPLY the emails in that queues using this email addresses for outgoing?  Users dont like having to look up in the users and queues list, so they wish  that only clicking REPLY, the address of the queue appear in the FROM field.  I tried with permissions and using the same email address for every user (in the field email in the User Form), and with the respectives credentials, but it was wrong because when an email arrives in the queue, the field TO is populated with ALL The users using that account... Any tips?????