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I am unable to add facebook profile in MS Social. When it opens pop up for facebook login, after entering credentials it shows the blank screen and doesn't add the profile. I am able to add Facebook Acquisition profile but unable to add Facebook Page.
Its urgent. Can anyone help?
Hamid, were you able to solve it?
Hope you fine!
Have you admin permissions to create posts as the page you want to add in MS Social?
Hope this link helps you for known issues:
Try, to use "Edge" browser.
The browser should allow pop - up.
You should be the administrator
Hey Hamid, This issue occurs due to incompatibility, check and update your browser or Facebook app.
try to clean cache from data storage, may be it will help you to login ms social
Is your Facebook page linked to Facebook Business Manager?
If yes, then you have to unlink it first.
which browser you are using?you have to allow a pop-up, in order to add your facebook page, moreover you could delete cache,cookies, and browser history of your browser and check again.
I am sharing a procedure maybe this will helpful to share Facebook profile
1. Navigate to Settings > > Social Profiles.
2. In the list of Owned Profiles, choose the Facebook profile for sharing.
3. Now, at the profile details pane, under Sharing / Owners, select Add.
4. Type the name of the user or group you want to share the profile with, and then choose it from the list.
Some time Server error and face this problem
Hi Pauline456, we would appreciate if you can file a support ticket in O365 admin portal to be able to investigate. Thank you! Rapha
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