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Still having issues with Sure Step 2012 Download!

Microsoft Dynamics Sure Step

S19WAR asked a question on 20 Oct 2016 5:51 AM

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Hi,

Still having issues with the MS Surestep 2012 down load.

Active X Controls checked

Admin policies checked

Browser compatibility checked.

https://mbs2-tk5.partners.extranet.microsoft.com/fileexchange/downloadfile.aspx?fileid=d9a5a005-484c-441a-9cde-1df2ecdc5567

Any Idea?

Anyone have it on alternative media?

Thanks,

Sohail

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Vinicius Sabio responded on 25 Jun 2018 8:03 AM
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It´s a problem in the your browser configuraration. I can donwload and install the Sure step using Firefox. Try to use another browser, for example firefox.

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GreatScott001 responded on 4 Jul 2018 6:00 AM

Firefox doesn't work for me.

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Daniel Göhler responded on 4 Oct 2018 11:41 AM
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The download only works with the Personal Account (Live ID) not with the Work Account (O365 Login). Also the link maybe outdate. I would uses the new link from mbs.microsoft.com/.../MSDSureStepdownloads.

IT Service Desk Support says: "We have checked your profile based on your email ID ############ can see that you have associated with both Organizational ID and Live ID to the Partner Account ####### so you should be able to access partner source portal with both the IDs.

But when coming to download from the Partner Source you should use your Live ID because you have associate with both Live ID and Organizational ID, if any user wants to download anything from the portal they should use their Live ID.

[..]"

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Gus@ responded on 22 Oct 2018 6:13 AM
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Log into customer / partner source and try: mbs2.microsoft.com/.../downloadfile.aspx

Cheers, Gus

info@ausdynamics365.com.au

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Vinicius Sabio responded on 25 Jun 2018 8:03 AM
My Badges
Suggested Answer

It´s a problem in the your browser configuraration. I can donwload and install the Sure step using Firefox. Try to use another browser, for example firefox.

Reply
Daniel Göhler responded on 4 Oct 2018 11:41 AM
My Badges
Suggested Answer

The download only works with the Personal Account (Live ID) not with the Work Account (O365 Login). Also the link maybe outdate. I would uses the new link from mbs.microsoft.com/.../MSDSureStepdownloads.

IT Service Desk Support says: "We have checked your profile based on your email ID ############ can see that you have associated with both Organizational ID and Live ID to the Partner Account ####### so you should be able to access partner source portal with both the IDs.

But when coming to download from the Partner Source you should use your Live ID because you have associate with both Live ID and Organizational ID, if any user wants to download anything from the portal they should use their Live ID.

[..]"

Reply
Gus@ responded on 22 Oct 2018 6:13 AM
Suggested Answer

Log into customer / partner source and try: mbs2.microsoft.com/.../downloadfile.aspx

Cheers, Gus

info@ausdynamics365.com.au

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