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Is the link to the Surestep installer for 2012 incorrect.

Microsoft Dynamics Sure Step

Rory Dippenaar asked a question on 16 Nov 2011 2:11 AM

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It opens up a lanuage pack installer and says I need to install the Surestep client first. I am using the correct link: https://mbs2.microsoft.com/fileexchange/?fileID=d9a5a005-484c-441a-9cde-1df2ecdc5567.

 

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Rory Dippenaar responded on 16 Nov 2011 2:14 AM
Bill 'Luther' Thompson responded on 16 Nov 2011 7:13 AM
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Hello,

This is the same link as works for me:

mbs2.microsoft.com/.../downloadfile.aspx

I would download and attempt to install again.  Also, you could try uninstalling everything and then download and install using the link above.

Best Regards,

Bill Thompson

Dynamics AX/Sure Step - Online Support Engineer

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Bill Campbell responded on 5 Mar 2013 3:08 PM
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I have the exact same issue today - the link you have here downloads the Language pack - I have not got sure step 2012 client installed on this new computer and I seem to be running in circles with the various links that all end in the same place - claiming to download 2012 and all the time actually downloading the language pack.

Help

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hal9000 responded on 23 May 2013 8:16 AM

I have the same problem.  I click on the link to download Sure Step 2012, but it download the language pack instead.

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Tippawan Kreangkraiwanich responded on 19 Jun 2013 1:13 AM

Hi There,

Has anyone managed to download SS 2012? I have just tried to but apparently I've installed the language pack instead.

Any help in the direction of the correct link would be much appreciated.

Thanks

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Tippawan Kreangkraiwanich responded on 19 Jun 2013 1:22 AM

Hi Bill,

I've seen some posts wherein you've helped by sending across the link to Sure Step 2012 installer ot the users.

Would very much appreciate if you could help by sharing the link. Could you please send this to tarungodhwani@hotmail.com

Many thanks

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nicole.sorbello responded on 13 Nov 2014 10:01 PM

Hi All,

I'm having issues getting this installed also. I go to the link but it doesn't do anything? Anyone have where I can download the .exe directly?

Also, we have .NET 4.5+ on our machines (not 3.5) - could this be part of the issue it won't run/ install?

Thanks,

Nicole

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Bill 'Luther' Thompson responded on 16 Nov 2011 7:13 AM
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Suggested Answer

Hello,

This is the same link as works for me:

mbs2.microsoft.com/.../downloadfile.aspx

I would download and attempt to install again.  Also, you could try uninstalling everything and then download and install using the link above.

Best Regards,

Bill Thompson

Dynamics AX/Sure Step - Online Support Engineer

============================================================

When responding to posts, please 'Reply to Group' via your newsreader so that

others may learn and benefit from your issue.

============================================================

This posting is provided 'AS IS' with no warranties, and confers no rights.

============================================================

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