Better Together T-shirt Design Contest
We're starting a “Better Together” T-shirt design contest. The theme is "Powerful alone. Better together," and we want to see your best T-shirt designs that encompass all 5 products in the family: Microsoft Dynamics 365, Power BI, Power Apps, Power Automate, and Power Virtual Agents. | Read More about T-Shirt Design Contest
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A few years after the launch - in the early zero's - of our in-house made Connect-It Field service solution, I regularly wondered: what if Microsoft makes the best Field service software?
Just after the turn of the millennium we entered this field: "Field service management." Almost unknown at the time. Stumbling over terminologies, we called it our mobile solution to support the field enigineers. Connect planning and implementation. And that was not that easy with a fragile mobile data infrastructure. In a time without smartphones ... But we fixed it. We were the pioneers of field service automation. We had, we found, the best Field Service solution.
More than ten years later I came up with the answer. I realized that the technological changes had gone faster in the last 10 years than in the previous 100 years. Keeping up to date has really become a major challenge. And the customer demands more and more: from reactive to knowing what a customer wants or needs and to respond proactively to that. With a nice word that is "customer engagement".
This requires a good vision, a flexible platform with proactive options and development power. If you can't beat "m ... join" m. I realized that Microsoft could make the best field service software ... together.
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