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How to pre-fill the "Title" field in the "Convert to Case" dialog from the Email Subject?

Last replied Posted on by CU05051202-0 0

Hi Community, I am working on a Dynamics 365 Customer Service implementation and I have the following scenario: When a user opens an Email activi...

Dynamics 365 Field Service
Dynamics 365 Customer Service
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Service | Customer Service, Contact Center, Field Service, Guides
Schedule Board work order list not showing multiselect check boxes

Last replied Posted on by AH-29041059-0 2

Hello,   We're experiencing an issue where our different boards in the schedule board have, or don't have checkboxes for selecting multiple w...

Dynamics 365 Field Service
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Service | Customer Service, Contact Center, Field Service, Guides
Product Lines of Posted Invoice from Work Order

Last replied Posted on by Ramanan 242

Dear All,   Once an invoice is posted from a Work Order, the Select Product field on the invoice product lines is defaulting to Write‑in, an...

Dynamics 365 Field Service
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Service | Customer Service, Contact Center, Field Service, Guides
Filter option is missing for related entities columns on requirement panel on schedule board

Last replied Posted on by KP-30070641-0 0

Why is the filter option missing for columns from related entities in the Requirements panel on the Schedule Board? We’ve added several columns fr...

Dynamics 365 Field Service
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