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Service | Customer Service, Contact Center, Field Service, Guides
CCaaS_AcceptConversation: Operation is not supported in Open state (Microsoft Teams Extensibility)

Last replied Posted on by James White 12

Hi,   Our organisation is currently implementing Dynamics 365 Contact Center but we've come across a very strange bug/issue during developmen...

Dynamics 365 Contact Center
Dynamics 365 Customer Service
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Service | Customer Service, Contact Center, Field Service, Guides
Poor call quality with Teams Telephony and Dynamics 365 Contact Center – anyone seeing the same?

Last replied Posted on by SamGo 31

Hi everyone, I wanted to ask whether others are experiencing recurring call quality issues when using Teams Telephony together with Dynamics 365 Co...

Dynamics 365 Contact Center
Dynamics 365 Customer Service
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