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HenrikFranzen
0
Recently a change in the code has been introduced (only in our production environment): EmailIntelligence/EmailSentiment/msdyn_EmailSentiment.j...
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SamGo
31
a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} We are curre...
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James White
25
Hi, Our organisation is currently implementing Dynamics 365 Contact Center but we've come across a very strange bug/issue during developmen...
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krazCX
0
PROBLEM SUMMARY The overflow action "Direct callback" configured on a voice queue does not execute when the overflow condition is met. The custome...
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CU05051202-0
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Hi Community, I am working on a Dynamics 365 Customer Service implementation and I have the following scenario: When a user opens an Email activi...
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AL-26041131-0
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Unable to access EUDFM with this error message. Please assist because there are active cases that I am working on and I need to follow up Cust...
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tcannafax
2
I tried to update a segment yesterday to add a new member and noticed all Live segments have been placed into Draft mode and error out when trying t...
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KL-19121722-0
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We are receiving tickets from certain users that they are not able to use connected chats in Customer Service Hub. Many users are doing thi...
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SamGo
31
Hi everyone, I wanted to ask whether others are experiencing recurring call quality issues when using Teams Telephony together with Dynamics 365 Co...
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alivedean
50
Description: Hi everyone, I’m exploring how leading Microsoft Dynamics 365 partners are adopting emerging technologies like AI, Copilot, and Micr...
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