Microsoft Dynamics CRM (Archived)

Last replied Posted on by Community Member 6,477

Hi all, We have a scenario whereby an email from an external individual may come into the system and have more than one Queue in the To Recipients field. Due to our setup with Automatic Case Creation Rules, the following occurs: 1. Two cases are c...

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Last replied Posted on by Lynton Bassett 12

Hello,  I would like to do the following; From within MS Flow i would like to create an "Email Message" record in Dynamics 365, updated content including updating the "To" and "From" fields to use "...

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Last replied Posted on by Community Member 6,477

Dear Team, We have SLA implemented for Leads. One of the SLA has success criteria as minimum one phone call activity should be created. There are leads with phone call activity created but respective SLA KPI status is in progress even phone call...

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Last replied Posted on by Jenone C 99

I would like to understand how CRM entities work in real world. Like, how the business modules are mapped with CRM modules/entities while implementing a project for any business domain?Can someone please share some real world examples/case study d...

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Last replied Posted on by Aliasgar 42

We have a requirement where the user will not have access to some of the data in 'ABC' entity. Based on certain conditions, the data should be fetched from this entity using impersonation and populate in the lookup field of a different for...

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Last replied Posted on by Manish 482

I want to create new record(entity-name: mb_myEntity) with following fields using JavaScript in html form. Field logical Name Field Type mb_name single text mb_case Lookup I am unable to created records along with lookup field. Pleas...

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Last replied Posted on by Rajesh Chungath 467

Hi Team, How I can call a custom API to make a phone call using Unified Interface click to call button. ( I am able to connect to Skype, Phone app etc. But want to connect to a custom web API to make a phone call). Otherwise do we have any option...

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Last replied Posted on by shahtaj 17

I have a trial account for dynamics crm, and connected it with CData, but I keep getting so many errors like the following:         "is missing prvReadACIViewMapper privilege",    &...

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Posted on by Maulik Lakhani 94

i am printing quotation in word document using crm out of box word documents but i want to print English and Arabic both. I am able to translate field name but field value which are comes from crm those value are not translating in Arabic. i get ...

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Last replied Posted on by uhh 56

I am getting error, that my JS is not loaded:   This function is not being loaded on the page, as you can see error message. I am having difficulty to understand, why my JS is not being loaded: function filterleadContacts() {   &nbs...

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