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Customer Insights - Journeys forum Sending test email with the free trial instance

Last replied Posted on by RU-03101524-0 0

Hi,    I am testing Microsoft Dynamics Customer Insight with the free trial. I have created my real-time marketing email successfully. ...

1
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Customer Insights - Journeys forum Using standard triggers on journeys

Posted on by jcorbalan 0

Hello, In the triggers list under "All Triggers," I can see some triggers that are not available for use in journeys. The only ones that appear to...

0
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Customer Insights - Journeys forum Real time form only loading on "hard" refresh/load

Posted on by SaWu 27

Hello, Please be so kind as to read my full question before responding. Thank you for your consideration. With one customer of ours, we have deplo...

0
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Customer Insights - Journeys forum Best Practices for Leveraging Customer Insights in Multi-Channel Journeys

Posted on by bugrahansaka 0

Hello everyone, I’m looking for advice and best practices on how to effectively use Customer Insights data to optimize multi-channel customer journe...

0
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Customer Insights - Journeys forum How to send notification and details to emailbox after form submission in RT Marketing

Last replied Posted on by Sophieanne 37

Hi,   We are currently transitioning to RealTime marketing and are working on recreating our forms. We have built a Dynamics workflow that se...

2
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Customer Insights - Journeys forum Payments in Realtime marketing

Posted on by CU03091316-0 6

Payments for events in CI-J is missing. In Outbound it was part of the standard Event Management functionality. In Realtime, it is listed as a futur...

0
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Customer Insights - Journeys forum Email personalization does not match Segment definition

Posted on by matt_t2 0

I have an issue generating the correct email personalization fields. We have a custom relationship:   Contact - 1:N - Related Contact (custom...

0
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Customer Insights - Journeys forum Custom Event fields in Realtime marketing

Last replied Posted on by CU03091316-0 6

Has anyone figured out how to do custom Event Fields in CI-J? In Outbound it was part of the standard Event Management functionality. But in Realtim...

4
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Customer Insights - Journeys forum Removing unused Topics in Consent Center

Last replied Posted on by daniellee 5

I have been looking around on how to hide Topics for Consent Center Preferences.  I couldn't find an answer and wondered if anyone else did the...

2
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Customer Insights - Journeys forum I couldn't publish the registration form in event entity under Website and form tab

Posted on by SK-30091040-0 0

As a system administrator, I can publish the registration form which I created, but as a normal user I couldn't able publish the form and I don't re...

0
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