Skip to main content

Customer Insights - Journeys

Dynamics 365 Community / Forums / Customer Insights - Journeys
Topic
Replies
Suggested answer
Customer Insights - Journeys forum Registration user to an event

Last replied Posted on by Community member 8

Hello everyone, I'm trying to create events to send to users to register them within the CRM. I'd like all event participants to be saved as Leads. Ho...

2
Replies
Unanswered
Customer Insights - Journeys forum HTML code showing in preview text of marketing emails

Last replied Posted on by NGSD 91

Hello Partners,  The preview text of my marketing emails are showing HTML code. I dont touch the HTML code in my marketing emails because I ...

1
Replies
Suggested answer
Customer Insights - Journeys forum Anchor in email not working

Last replied Posted on by NGSD 91

Hello Partners, The anchors (clickable links that direct the reader to a specific section) in my marketing emails arent working.  ...

1
Replies
Suggested answer
Customer Insights - Journeys forum Migrate subscription lists to Preference Center

Last replied Posted on by Asle 17

Hi, I am working on a business case, where the company has partly transitioned to RTM. They have journeys in RTM, but are using the subscrip...

1
Replies
Unanswered
Customer Insights - Journeys forum Access forms error message in code

Last replied Posted on by Community member 14

In D365 Real-time marketing form during submission, we need to access form field error messages in JavaScript code for example Please fill out this fi...

1
Replies
Suggested answer
Customer Insights - Journeys forum Marketing Automation

Last replied Posted on by wijnolie 5

Hi all, Is there a possibility to start marketing automation with MS Dynamics and connect it with 2 web shop at the same time. One webshop is using WooCommerce and other Magento. I'm searching to set up marketing automation, what I'm looki...

2
Replies
Answered
Customer Insights - Journeys forum Manage consent with external link

Last replied Posted on by Community member 8

Hello everyone, I would need your help to understand the consent issue on Dynamics Customer Insights journey. I've seen that it's possible to manage c...

3
Replies
Suggested answer
Customer Insights - Journeys forum Get segment membership with power automate

Last replied Posted on by d811eec6-d5bc-442b-... 48

Hi,We would like to export all the members of our segment that contains all the bounced emails in the last few months, in an Excel file to send to our...

3
Replies
Suggested answer
Customer Insights - Journeys forum Event Check-in count for attendees for online event

Last replied Posted on by Sol007 166

Hi, Is there a way to view the check-in count of attendees for an online events held on Teams Webinar / Teams meetings in outbound marketing? Als...

4
Replies
Suggested answer
Customer Insights - Journeys forum should I deactivate my marketing emails upon completing Customer Journeys?

Last replied Posted on by Community member 2

Under Marketing Execution, should I stop my marketing emails upon completing Customer Journeys? What are the consequences of leaving marketing emails ...

2
Replies

Helpful resources

Quick Links

What Motivates a Super User?

We know many of you visit the Dynamics 365 Community and Power Platform…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,080 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 222,601 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,138

Featured topics

Product updates

Dynamics 365 release plans