Topic
Replies
Suggested answer
Customer Insights - Journeys forum Customer Insights installation

Last replied Posted on by nessus 4

Hi,Our client has purchased a CI license and wants to install it on their environments. The user has been assigned the Global Admin role and System Ad...

3
Replies
Unanswered
Customer Insights - Journeys forum Lead scoring - email link clicked

Last replied Posted on by CU10071342-0 3

Hi    We create a lot of content like on-demand videos, whitepapers, and so on. We host them in Cloudinary and therefore have a URL that...

1
Replies
Unanswered
Customer Insights - Journeys forum Insights Tab on Native Contact Form

Last replied Posted on by KS-24051833-0 7

Is there a way to get the Insights tab onto the native contact field within an app that's not the Customer Insights App?  

6
Replies
Unanswered
Customer Insights - Journeys forum Adding dynamic image to event registration form

Last replied Posted on by Megancs98 54

Hi!!    I am trying to create a default registration form for events in real time journeys. I would like to include a image in my form w...

1
Replies
Unanswered
Customer Insights - Journeys forum Realtime marketing form isn't redirecting correctly

Last replied Posted on by Gemma2020 142

Hello   We have set up a realtime marketing form on our website, however the redirect that's been added to the form is added to the existing ...

2
Replies
Suggested answer
Customer Insights - Journeys forum Embedded preference centre on word press site

Last replied Posted on by johnmachaldoddl 7

Hi We have just installed Customer Inslights - Journeys and I'm trying to set it up so that when we send emails from customer journeys, if s...

6
Replies
Unanswered
Customer Insights - Journeys forum Real time marketing segments are not refreshing

Last replied Posted on by jwcpc 89

Not sure why I'm even asking here as I very rarely get a response but is anyone else experiencing issues with real time marketing segments? Ours have...

2
Replies
Unanswered
Customer Insights - Journeys forum Segment query and how to remove duplicate emails at the segment create phase

Last replied Posted on by MikeC282 2,068

So our database a quite a few contacts with the same email address. Whenever we create a segment it brings in those duplicates.   I had a loo...

2
Replies
Unanswered
Customer Insights - Journeys forum Opens and clicks not showing up - anyone know why?

Last replied Posted on by The_CRM_Fairy 48

Hello I was hoping someone could shed some light on this for me please? When any emails in RTM are sent, delivered, opened or clicked there is usua...

1
Replies
Unanswered
Customer Insights - Journeys forum How to have the completion of a journey trigger another journey

Last replied Posted on by LL-02072044-0 11

Hi! I currently have contacts in a journey (some of them have completed it, others are still in it). I want to create a segment based journey, but a...

3
Replies

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,696 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,490 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans