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Customer Insights - Journeys

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Customer Insights - Journeys forum Export Segement Members to Excel

Last replied Posted on by Community member

We are trying to export members of a segment to an excel spreadsheet... anyone has an idea on how to do this?

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Customer Insights - Journeys forum Segments in Real Time Journeys

Last replied Posted on by Eva Youssef 185

Hi!Is it possible to load Excel lists into segments in Real-time journeys? If anyone here has experience with that, how have you solved it? Is th...

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Customer Insights - Journeys forum Manage consent with external link

Last replied Posted on by Community member 6

Hello everyone, I would need your help to understand the consent issue on Dynamics Customer Insights journey. I've seen that it's possible to manage c...

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Customer Insights - Journeys forum Using personalisation tokens in CI-J emails when sending to a CI-D segment

Last replied Posted on by Community member 7

Hi, I'm trying to include data from a related contact table (specifically, a payment schedules table) in a CI-J emails sent to a CI-D segment. I ...

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Customer Insights - Journeys forum Do not reply functionality

Last replied Posted on by Martin Guldbrandsen 2

Hello everyone,We're looking to configure Dynamics 365 Customer Insights - Journey in a way that prevents customers from replying directly to the emai...

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Customer Insights - Journeys forum Event Check-in count for attendees for online event

Last replied Posted on by Sol007 163

Hi, Is there a way to view the check-in count of attendees for an online events held on Teams Webinar / Teams meetings in outbound marketing? Als...

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Customer Insights - Journeys forum Customer Insights Event - Teams | Hide participant list for competitors

Last replied Posted on by Ferdinand Ganter 87

Hello everyone,I have a customer who wants to run events in Dynamics Customer Insights Journeys with Microsoft Teams. He currently uses a different pr...

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Customer Insights - Journeys forum Licensing Details for Microsoft copilot for customer insights journey

Last replied Posted on by Community member 16

Hi Friends, Please provide information on the licensing details for Microsoft Copilot features in the context of Customer Insights and data manag...

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Customer Insights - Journeys forum Subscriptions in Real time journeys

Last replied Posted on by Eva Youssef 185

Hi!I have two questions that I hope somebody can help me with 😊1. I have a customer who works with Dynamics 365 Customer Insights - Journeys (only Re...

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Customer Insights - Journeys forum Marketing email interactions on an Account level

Last replied Posted on by AlexJohnH 17

We have the Insights tab on our custom contact form - which lets end-users view marketing interactions on an individual contact level and that works g...

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