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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by Scott_itD 1,068 Community Manager

Welcome to the Service forum! We’re glad you're here! 🎉  Whether you’re interested in Customer Service, Field Service, Contact Center, Remot...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by AE-28101456-0 2

Hello everyone, I’m working in the Service Module of Business Central 26 (standard environment, no customizations) and I’ve encountered an issue re...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CU18090041-0 0

Please help me  

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by NK-27101400-0 2

Hi    Hoping someone can assist.    We would like to include a rate service as part of our case management feature and have ...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CK-17030755-0 8

Hi,  I am looking for an official answer for my question:   Is it possible to use a Contact Center Add On (for customer Service Enterpr...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by AT-19011242-0 0

Hi everyone, I’m trying to sync shifts from an external system into Dynamics 365 and decided to use the Working Hours API via Power Automate. The...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by KC-17120054-0 5

Request to improve so that Bing can be used with company accounts   Microsoft Feedback Proposal Background & Problem After users are issue...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by NA-29071019-0 8 Microsoft Employee

Im unable to deploy Resource Scheduling Optimization (RSO) to the correct instance because the only instance option presented is 'msdyn_aviva', wh...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by simontok pro browser 0

 i'm also trying to download Microsoft app, but did not get download, but i think its my device issue or browser issue ? Currently i'm using sa...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CU19112107-0 8

For MB-280 do we need to read all MB-210, MB-220 and MB-260 or it is part of each one? Does anyone know any guide other than the Microsoft Learn? ...

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