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Customer Service forum Rhinofin Cease, Terminated CusTomer CaRe ((TOll FRee)) Number☎️8637353368✍️ call 24/7 available

Last replied Posted on by Community member

Rhinofin Cease, Terminated CusTomer CaRe ((TOll FRee)) Number☎️8637353368✍️ call 24/7 available Rhinofin Cease, Terminated CusTomer CaRe ((TOll FRee...

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Customer Service forum United Airlines Cancellation ☎ +1_801〣855〣5"9'0*5#Policy and Refunds {policy}

Last replied Posted on by Community member

 +❶_₈ʘ❶〣𝟴5Ƽ〣𝟱"❾'ʘ"₅*𝙐⨳𝙣⨳𝙞⨳𝙩⨳𝙚⨳𝙙 Airlines Cancellation Policy and Refunds##support#LIVE#person!! **1. What is 𝙐⨳𝙣⨳𝙞⨳𝙩⨳𝙚⨳𝙙 Airline...

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Customer Service forum Inline image editing in knowledge articles does not work

Last replied Posted on by Community Member Microsoft Employee

Hi, The inline image editing that was supposed to be included in the Dynamics 2019 Wave 2 release does not work for us. In the Knowledge Article section of the Customer Service Hub I have tried to copy paste from snippets, screenshots, google imag...

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Customer Service forum Inbound Emails with multiple recipients (users/queue) only one Email record created

Last replied Posted on by Vikesh 30

Hi all,   I have an issue with inbound emails with multiple recipients where only one email record is being created in CRM.    Fo...

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Customer Service forum Copilot window - how to stop automatic opening

Last replied Posted on by Cat_Car 125

Hello, Since the launch of Copilot in Dynamics 365, the automatic pane that opens is frustrating for agents.  Is there a way to stop this pan...

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Customer Service forum how to unlock custome loockup columns

Last replied Posted on by GS-03071803-0

Hello, I have create a custom lookup colum in project table wich is a default table in dataverse. The column name is 'Country catalog' and it stores...

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Customer Service forum Service Request Forms

Last replied Posted on by Ryan K 5

Hi I am looking to replace our existing service desk with dynamics customer service and everything I've seen so far looks great. The only thing I'm not seeing is "Service Requests". How do provide a form or collect specific infor...

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Customer Service forum Signature not automatically added to emails

Last replied Posted on by TedW 433

HI, I am seeing a problem for the last week or so that is driving me crazy. When members of our Technical Support department try to reply to an email in a case, what should happen is that the email 'From' field populates as the 'Techn...

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Customer Service forum Script Error - Form or Security Role

Last replied Posted on by CC-25061631-0 8

Hello,    I have many uses within the Customer Service Hub that are encountering a script error (screenshot attached). It typically app...

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Customer Service forum How to access bulk CoPilot conversation summary data

Last replied Posted on by DavidBest 41

Now that Copilot conversation summary is enabled how can I access the bulk data? Is it stored in our dataverse tables? If so which one?

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