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Customer experience | Sales, Customer Insights, CRM Error when attempting to insert dynamic field in email template

Last replied Posted on by MWVAN 4

When creating a new email template, the functionality of the template has recently changed. Replicated error for both Safari and Chrome, la...

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Customer experience | Sales, Customer Insights, CRM Sales Insights sequence daily usage flow failing

Last replied Posted on by CU28111156-0 36

Hi Community, we are experiencing a weird issue. Suddendly, an email came to my mailbox saying that the flow called 'Sales Insights sequenc...

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Customer experience | Sales, Customer Insights, CRM Customize Opportunity Close based on Opportunity field

Posted on by KA-21111713-0 2

I have a custom field on the Opportunity called Opportunity Type. This is a single select option set field. I would like to customize the Opportunit...

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Customer experience | Sales, Customer Insights, CRM UCI Subgrid getTotalRecordCount() returns 0 records

Last replied Posted on by T.Koller 145

hi, I'm using a little javascript to count the records in a subgrid. the sdk has this function: context.getFormContext().getControl("mysubgrid").getGrid().getTotalRecordCount() this function returns always 0 if the subgrid is on ano...

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Customer experience | Sales, Customer Insights, CRM Domain attached computers cannot log into on premise CRM

Posted on by BB-31071339-0 0

I have a dev server that I can log into from the server or a workstation that is not attached to the network. When I try to login from a do...

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Customer experience | Sales, Customer Insights, CRM How to automatically put shared mailbox address in "From" field when sending emails

Last replied Posted on by idanorin 0

Hi, I've only very recently created a model driven app using Dynamics customer service functionality. The main purpose of this...

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Customer experience | Sales, Customer Insights, CRM You have used up all your email credits for this month

Last replied Posted on by Ivan_Wilson 12

I'm using Customer Insights - Journeys outbound marketing to send emails. After sending approximately 400 messages in the last , the following warning...

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Customer experience | Sales, Customer Insights, CRM Importing Lead - Company Name won't populate

Posted on by Michael G Ferreira 333

Working with a customer who's looking to import Lead information. We created lead source file, convert to XML and/or CSV (neither works), ra...

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Customer experience | Sales, Customer Insights, CRM Custom marketing fields on Form on Customer Insights Journeys

Posted on by Jouke 2

Hi, I’m looking to create a custom marketing field on a marketing form, to populate a field on the Event Registration table. This was possible in Dy...

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