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Customer experience | Sales, Customer Insights, CRM Will Redirect URLs be removed with Outbound Marketing?

Last replied Posted on by EB-17021033-0 2

Outbound Marketing in Customer Insights - Journeys is set to be removed 30th June 2025, with a push to transfer to real-time. There's currently no r...

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Finance | Project Operations, Human Resources, AX, GP, SL LCS Package Deployment (On Premise) Error at Preperation Stage

Last replied Posted on by A.Prasanna 8,181

Hi Experts   We are experiencing an error during the preparation phase of the Package Deployment. It says "Deployment status: Preparation fa...

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Service | Customer Service, Contact Center, Field Service, Guides Dynamics 365 Contact Center and Service Now embedded experience

Last replied Posted on by HC-13030512-0 0

Hi,   I am seeking clarity on Dynamics 365 Contact Center embedded experience with ServiceNow.   What I understand is once you are don...

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Service | Customer Service, Contact Center, Field Service, Guides DISPUTE/CASE

Last replied Posted on by MH-12092052-0 108

Hello all,  when creating a dispute, is there a way you can have it sent to someone internally for resolution, let's assume this is a price dis...

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Service | Customer Service, Contact Center, Field Service, Guides CASE CLOSED

Last replied Posted on by MH-12092052-0 108

Hello, credit created a cased and assigned to customer service, they resolved it by issuing a credit note, does D365 send me an email to my inbox in...

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Service | Customer Service, Contact Center, Field Service, Guides CLOSED DISPUTES & CASES

Last replied Posted on by MH-12092052-0 108

Hello, when a dispute/case is resolved, where can I go to get a report with all the open and closed disputes?

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Customer experience | Sales, Customer Insights, CRM Customer Insights: restricting multiple people within a company

Last replied Posted on by BP-14031904-0 0

Is there a way to prevent multiple people from the same company from receiving the same email campaign in Dynamics 365 Customer Insights - Jouneys ...

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Customer experience | Sales, Customer Insights, CRM reporting on opportunity with quote & product details from within CRM

Last replied Posted on by jaybeegee 156

Hello! We are set up in D365 Sales to allow an opportunity to have one or more quotes which I understand is not the default set up and required cust...

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Customer experience | Sales, Customer Insights, CRM The following error was encountered during logging in to D365. I am not sure what the reason was.

Last replied Posted on by Stone Huang 422

https://dev.XXXXXX.com/_common/error/errorhandler.aspx?BackUri=https://adfs.XXXXXX.com/&ErrorCode=0x80040216&Parm0= Error Details: Could not...

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Finance | Project Operations, Human Resources, AX, GP, SL Azure Load Balancer upgrade from Basic to Standard has broken access to F&O application

Last replied Posted on by CK-14031922-0 0

We have upgraded our Tier1 F&O environments load balancer from basic sku to standard sku but now we are not able to log into our F&O environ...

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