Dynamics Community Forum Thread Details

PO Status Reverted to Pending Payment

Hi!

I'm having issues with two Purchase Orders which status reverted from Released to Pending Prepayment. Both POs have Prepayment Invoices posted and paid. When I check the Archive Entries of the document and the Change Log Entries, the only logs I saw was the posting of Purchase Receipts when the Released version of the document was archived.

Can someone tell me what could possibly be the cause of the status being reverted to Pending Prepayment?

We've also tried manually releasing the POs, but we're getting the "There are unposted prepayment amounts on the document of type Order with the number PO_XXXXX." error.

Any advise on how should I proceed?

Thank you!

Categories:

Purchasing

When you post a prepayment invoice, the system automatically changes the order status from "Released" to "Pending Prepayment." This is the default behavior of the system.

It seems that the "Prepmt. Auto Update Frequency" field in the "Purchases & Payables Setup" page is likely set to "Never." If you change this to "Daily," the system will create a job queue to monitor all prepayment orders and invoices. Once a prepayment invoice is paid, the system will automatically update the order status from "Pending Prepayment" back to "Released." Keep in mind that the job queue runs only once a day, but you can modify it in the "Job Queue Entries" page to run more frequently if needed.

If you prefer to manually release the order without waiting for the system, you can set the "Check Prepmt. when Posting" field to "No" in the "Purchases & Payables Setup" page. This allows you to change the order status to "Released" after posting a prepayment invoice, regardless of whether the invoice has been paid.