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Channel has not been published error

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Posted on by MMMMFU

39

Dear Experts,

I got following error when I am trying to 'Validate devices for activation'.

Pre-Activation validation completed for device xxx and staff xxx. Validation: Failed, Messages: <"Channel has not been published.">

I added Organization hierarchy and Publish channel updates in Channel categories and product attributes.

Did I miss any configuration?

Kindly please advise.

Thank you.

Categories:

Store operations and POS App

Channel management

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CU09080722-1 2 on at

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Channel has not been published error

Hello,

The error message you are encountering, "Channel has not been published," typically indicates that the channel you are trying to activate has not been published or made available for use. I think you should verify that the channel you are trying to activate is properly configured within your system. Ensure that all necessary settings, such as permissions, access levels, and publication status, are correctly set.
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MMMMFU 39 on at

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RE: Channel has not been published error

Dear Experts,

I withdraw this question. My issue was solved.

I needed to add Retail channel to Organization hierarchy not Legal entity.

After I added Retail channel and Publish channel updates in Channel categories and product attributes, then this error was resolved.

Thank you all.

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