Skip to main content

Notifications

Microsoft Dynamics CRM forum
Suggested answer

CRM Portal - LiveID/MSA Login yielding no result after successful login

Posted on by

Hi All,

I am facing a situation on microsoft CRM Portal, I have to setup MSA Authentication for Live/Hotmail accounts(MSA) but my portal page is returning blank, not logged in, No contact created in CRM even after successful login.

URL after return: https://xxxxxxxxxxxx.microsoftcrmportals.com/Account/Login/ExternalLoginCallback?ReturnUrl=%2F&Provider=Microsoft

Screen on return:

2570611.Capture.PNG

Points already taken care while configuring: 

  1. App Reg created in Azure Portal.
  2. Redirect URL for App is https://xxxxxxxx.microsoftcrmportals.com/signin-microsoft
  3. API Permission for App is (Graph>Delegated>User.Read)
  4. Account Type for App: Accounts in any organizational directory (Any Azure AD directory - Multitenant) and personal Microsoft accounts (e.g. Skype, Xbox)
  5. ClienID inserted into Site Settings: Authentication/OpenAuth/Microsoft/ClientId
  6. ClientSecret created in App and inserted into Site Settings: Authentication/OpenAuth/Microsoft/ClientSecret
  7. Site settings External Login and Registration are enabled.
  8. Azure AD Login is working fine.
  9. For Microsoft Button also, AzureAD login is working fine.

Please let me know what is that we are missing. 

Thanks in advance.

Rohan

Categories:
  • Suggested answer
    RE: CRM Portal - LiveID/MSA Login yielding no result after successful login

    Hi Rohan,

    I am curious to know how you are sure that the login was successful, did you verify the token, or maybe check the trace?

    Also, can you give step by step screenshot maybe of what happens when you click on sign-in for the first time.

    I suggest you review this documentation here again - docs.microsoft.com/.../msal-b2c-overview

    Regrads,

    Pranjali

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 16th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,435 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,317 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans