Hi! 👋
Service packs and hotfixes for Microsoft Dynamics Retail Management System (RMS) are no longer officially available via Microsoft's standard download portals, as RMS reached end of mainstream support quite a while ago.
Check with a Microsoft Partner Many RMS-focused partners still maintain archives of older service packs. If your client worked with a partner, reach out to them first.
Microsoft Support (paid request) You can try submitting a support request via Microsoft Support. While it's not guaranteed, they may provide archived files upon request for legacy systems.
Archived Community Posts / Partner Portals Some community or partner forums may still host legacy downloads (with caution).
💡 Important: Always ensure you’re getting files from a trusted source to avoid outdated or tampered packages.
Mark below checkbox to make this answer Verified if it helps you.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
OussamaSabbouh 3,377
Jainam M. Kothari 2,696 Super User 2025 Season 2
YUN ZHU 1,512 Super User 2025 Season 2
