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Microsoft Dynamics CRM (Archived)

Why can user not see Associated view correctly

Posted on by Microsoft Employee

When user opens associated view the list data is blank, but she can still click on records and get into them - she just can't see what she is clicking on before she opens it... It also shows the number of records listed. System Admin user can see the view correctly..

Skills-Associated-view.png

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Why can user not see Associated view correctly

    Thanks Arun, I tried on a different computer and it worked. Then I realised it is down to the dreaded Microsoft Edge

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Why can user not see Associated view correctly

    Hi Amber ,

    Are you sure those column in associated views having data? It might be happen those column value is blank.

    Try to create a new record with those  associated view attributes value and see whether the record is displaying or not.

  • Verified answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: Why can user not see Associated view correctly

    It’s very unusual. Verify if it’s user specific, browser specific, machine specific issue?

    Check the browser zoom settings, login to her browser with different user login & see.

    Ask her to login in your machine & see. Give a different security role & check.

    Check with other user exactly like her persona & try to replicate.

    Inspect in browser developer toolbar for data rows, cells to confirm.

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