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Customer experience | Sales, Customer Insights,...
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customer voice & common data service

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Posted on by 10

I did an automation in the dynamics 365 customer voice application. For a field update in the contact card in dynamics 365 crm when a reply comes in my automation. When I check it on common data, I do not get any errors for the workflow I do, but the workflow I made does not work? Can you help on this topic?

  • Suggested answer
    Sanjay Kasat Profile Picture
    Microsoft Employee on at

    Hi Yunus,

    Please reach out to us at customervoice@microsoft.com with details for your workflow and scenario. We can take a look at it.

  • Suggested answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Hi -- I need more details on your implementation. Please contact me at welly.lee@microsoft.com and let me know what is your available time this week to meet. 

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