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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / CRM CONNECTION TO BUSI...
Small and medium business | Business Central, N...
Suggested Answer

CRM CONNECTION TO BUSINESS CENTRAL

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Posted on by black_s 328

I am trying to integrate dynamics 365 for sales to Business Central.

The integration user has the relevant permissions.

Business central v 14 on prem

CRM v 9 - Dynamics for sale online

The connection setup cannot be validated.

Verify the settings and try again.

Detailed error description: The system is unable to connect to Microsoft Dynamics CRM.

Detailed description: Unable to Login to Dynamics CRM.

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Renni Profile Picture
    Renni 960 on at

    Not sure about this I have only ever connected on prem to on prem or SaaS to SaaS

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Maybe the account does not have the correct roles in CRM?

    docs.microsoft.com/.../admin-prepare-dynamics-365-for-sales-for-integration

    Thanks.

  • Greg Krenz Profile Picture
    Greg Krenz 5 on at

    Hey @samblack were you ever able to resolve this? I am having the same issue.

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