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HI All , i am new to MS CRM, Please answer below questions

Posted on by 70

Hi Techies 

1. Please list out the tools which are frequently used in CRM ?

2. difference between online and onpremise ?

3. what is meant by "out of the box" in CRM ? and please give examples .

4. difference bet ween 2016 and d365 ?

Thanks in advance 

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  • Suggested answer
    Pawar Pravin  Profile Picture
    Pawar Pravin 5,227 on at
    RE: HI All , i am new to MS CRM, Please answer below questions

    Hey,

    Please go through below list of answers:

    1. Please list out the tools which are frequently used in CRM ?

    a. XrmToolBox, Plugin Registration Tool, BIDS extension (SSRS Report toolkit), SSDT tool, Sitemap Editor, Ribbon solution, CRM Rest Builder

    More list of tools I have mentioned in pravinpawarweb.wordpress.com/.../

    2. difference between online and onpremise ?

    In online and on-premise version of CRM is differentiate upon location of server that CRM use.

    In case of CRM online it uses cloud database where as on-premise you need to install on local server in your machine or organization server.

    Refer below url for your reference:

    us.hitachi-solutions.com/.../

    3. what is meant by "out of the box" in CRM ? and please give examples .

    It simply means that CRM provided feature(in built) that you could use without use of new development or using work around such as workflow, business rules etc.

    4. difference bet ween 2016 and d365 ?

    More or less in CRM every new version you could see new features that help us to improve use accessibility as well as development process.

    You will be able to see two new versions of CRM after 2016.

    a. Dynamics 365 8.2

    a. Dynamics 365 9.0

    Technically there are lots of differences in D365 and 2016 such as mentioned in below urls:

    pravinpawarweb.wordpress.com/.../

    llpcrm.com/.../

    www.nigelfrank.com/.../

    www.powerobjects.com/.../

  • Suggested answer
    Kalpavruksh D365 CoE Profile Picture
    Kalpavruksh D365 CoE 2,545 on at
    RE: HI All , i am new to MS CRM, Please answer below questions

    Hi,

    1. XRM toolbox easly available online
      https://www.xrmtoolbox.com/
    2. Online CRM: Online CRM is hosted on your CRM provider’s server. It does not require installation on your office or home computer. The customer pays a subscription fee and connects to CRM remotely through their web browser, using a login and password.
      On-Premise: CRM On-Premise CRM is hosted on your office server, it’s necessary to install and configure it. Such CRM is accessed via Local Area Network of a company, that means it doesn’t require an Internet connection. On-Premise CRM is also called On-site CRM.
    3. Out of the Box means Feature available within the CRM. Like Business rule (Condition check, validation can be done without writing the custom code), Business process flow etc.
    4. Refer these links: community.dynamics.com/.../dynamics-crm-2016-vs-dynamics-365 docs.microsoft.com/.../jj191603(v=crm.8)

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