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Email permissions

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Posted on by 10
Hello,
I am having an issue where some of my coworkers can reply all in an email for CRM and others can't. I have tried looking in permissions but I can't seem to find the right spot. Does anyone know where in the security roles this is?
 
Below is the error they are getting:
Error code: 0x80048306Session Id: 43f072cd-554b-4a8c-bf7f-a7c66724a27bActivity Id: f8d806a1-d303-4e66-9e3f-6669dab8c8baTime: Mon Nov 20 2023 13:01:57 GMT-0600 (Central Standard Time)